Keno Empire FAQ

Community Rules

Guiding Principles
  • Keno Empire is all about fun! Let's relax and have a good time with a game we all enjoy.
  • Love fuels Keno Empire. Love each other, love what you're doing, and love yourself!
General Rules
  1. Only one account per person. Please do not use multiple Facebook accounts to access Keno Empire.
  2. You can play on as many devices as you'd like, but please use only one at a time to play Keno Empire. Multiple simultaneous sessions are not allowed. Any circumvention of software controls is not allowed.
  3. Be nice and supportive in chat and in comments - we're here to have fun and enjoy playing Keno with others! No negative talk or put downs are allowed.
  4. If you suspect a rule has been broken, or cheating has occurred, contact us directly. Posting accusations to chat is not permitted.
  5. Chat privileges are revoked automatically after 5 community reports within 24 hours, and it's up to the discretion of Keno Empire to reinstate them.
  6. Please don't discuss sensitive topics including politics and religion in chat or comments. There are many other forums to discuss these topics, but they are not allowed at Keno Empire.
  7. Please don't promote other games, websites, or products in chat or posts.

Contest Rules

Contest Rules
  1. Contests are posted occasionally on the Facebook fan page, participation requires no entry unless otherwise specified. You are automatically entered!
  2. Contest entries may be disqualified or modified if unfair play is found. This includes playing on multiple devices or circumventing software controls.
  3. Only one prize per person per contest will be awarded, unless otherwise specified. The highest prize will always be awarded.
  4. In case of a tie, both players will receive the higher prize, and the next placement will be skipped.

XP and Leveling

How do I earn XP?
XP (eXperience Points) are earned every time you play. If you get enough experience points, you'll get to the next level.
Lose1 XP
Win (no bonus)5 XP
Powerball Bonus Win10 XP
Fortune Bonus Win10 XP
Double Up Bonus Win10 XP
Cleo Bonus Round Win10 XP
Cleo Bonus Round Loss0 XP
Caveman 2 Eggs10 XP
Caveman 3 Eggs15 XP
Hitman 2 Targets10 XP
Hitman 3 Targets15 XP
How do I level up?
Once you earn enough XP, you get to the next level! Each level gets harder as you go, and requires more XP. Check your level progress by visiting your Profile (click on your level at the top of the game).
How do I earn a badge?
Badges are earned at certain levels, and come with a prize!
LevelBadgeNamePrize
100Amethyst1,000 Coins + 1,000 PB
200Ruby2,000 Coins + 2,000 PB
300Topaz3,000 Coins + 3,000 PB
400Sapphire4,000 Coins + 4,000 PB
500Emerald5,000 Coins + 5,000 PB
600Diamond10,000 Coins + 10,000 PB
800Bronze Crown100,000 Coins + 100,000 PB
1,000Silver Crown1M Coins + 1M PB
1,200Gold Crown2M Coins + 2M PB
1,400?????????

Piggy Bank Coins

How do I earn Piggy Bank Coins?
Piggy Bank Coins (PB Coins for short) are earned by purchasing certain coin packages, and through promotions and giveaways.
What can I do with Piggy Bank Coins?
PB Coins can be redeemed for regular Keno Empire Coins after you've collected 50,000 PB Coins or more. You can redeem PB Coins in the Coin Store.
Can I earn a bonus by saving more?
YES! The more you save, the more you earn!
Save 50,000 PB Coins20% Bonus added
Save 100,000 PB Coins30% Bonus added
Save 250,000 PB Coins40% Bonus added
Save 500,000+ PB Coins50% Bonus added
The bonus is added at the time you redeem your coins.
Is there a limit to how many PB Coins I can save?
Your Piggy Bank can hold a maximum of 2 Million PB Coins. Once you reach 2 Million, you must redeem your coins to continue to earn more.

Profile Features

Placeholder text for Profile Features.

Settings

Placeholder text for Settings.